Access to nurse educators

Nurse Educators can offer extra help 24/7 over the phone
Female Nurse on Phone

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Whether you’re just starting treatment or have been on treatment for a while, Nurse Educators are available by phone 24/7 to provide extra support and to answer your questions.

The Above MSTM program from Biogen also provides training for people taking an injectable Biogen treatment for relapsing MS.

Please keep in mind that your healthcare provider is always your primary resource when it comes to your MS and your treatment.

Nurse Educators are available to:

  • Offer additional injection and treatment education through one-on-one guidance—at no cost to you
  • Train you on administering your treatment and provide information on common side effects
  • Provide training in your home or at another agreed-upon location
  • Answer your questions about MS and common symptoms
  • Follow up with your healthcare provider about your injection experience
  • Follow up to help to support you with proper injection technique

Call 1-800-456-2255 to connect with a Nurse Educator 24/7. Support is available in Spanish.

About Nurse Educators:

Our Nurse Educators are familiar with the challenges you may be facing on your journey with MS—and they’re here to support you.

A few things about our Nurse Educators:

  • They’re all registered nurses (RNs)
  • Many are MS-certified or are working toward certification
  • They’re available by phone 24/7

They also offer one-on-one guidance on administering your treatment and information on the services and support available to you and your care partner. Don’t forget that your healthcare team is always your primary resource when it comes to your MS and your treatment.

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